Reckitt Benckiser

Reckitt Benckiser Poland

The pandemic certainly had an impact on our Supply Chain outcomes, but it also provided valuable insights into collaboration with the Sales department and their involvement in forecasting. This led to improvements in forecast quality, and we are gradually returning to pre-COVID levels of performance. Personally, I gained numerous insights into the correctness of the Sales and Operations Planning (S&OP) process from the trainers at MPM. The pandemic period, which followed the training almost immediately, proved to be beneficial for the planners in my team, allowing them to grasp the fundamental processes within the Supply Chain and consolidate their knowledge.

In established organizations, changes often don't materialize immediately post-training. However, raising awareness among individuals who make daily decisions yields significant benefits over time.

Kamil Koral, Demand Planning Manager, Reckitt Benckiser Poland

09.2020